2021 Agenda

Live Session CEU: 1.0
Pre-Recorded Session CEUs: 23.0
Exhibitor Hall: 2.0
Nursing CEUs: 27.6

Sessions will be available for viewing for 60 days.

Live Session

AAHIM Business Meeting, Award Presentation,
and Live Education Session

May 19, 2021
1:00 PM CT

1:00 PM CT - Healthcare Topics Q&A with Andrew Burnett, Legislative Assistant, Senator Richard Shelby’s Office *

Andrew Burnett

CEU: 1.0 - Health Law and Compliance

*will not be recorded
*Only the registrants who participate in the live webinar will be eligible for the CE.

Pre-Recorded On Demand Sessions

A Current Look at Top Cybersecurity Threats to Healthcare

Ralph Martins

The presentation will cover ransomware and further specifics will be determined in the coming weeks.

Some objectives for this presentation:

  • Understand and appreciate the top threats to the healthcare industry in cyberspace
  • Understand the scope and impact of healthcare data breaches: What motivates attackers? How they are carried out? What can be done to mitigate them?
  • Understand the scope and impact of ransomware attacks: What motivates attackers? How they are carried out? What can be done to mitigate them?
  • Understand covid-specific cyber threats? How are the various cyber threat actors using covid to attack healthcare in cyberspace?
  • Understand technologies that are of particular importance to healthcare especially with regards to cybersecurity

CEU: 1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security
AHIMA Update

Katherine Lusk, MHSM, RHIA, FAHIMA

AHIMA is the leading voice of health information because our credentialed professionals are committed to excelling at the intersection of healthcare, technology, and business. This presentation will detail how our
members have led and will continue to lead the evolution of healthcare, while also ensuring health information remains accurate, accessible, protected, and complete.

CEU: 1.0 - Evolving Topics
Alabama Hospital Association State and Federal Political Update COVID-19 Response and Recovery

Danne Howard

Share information about state and federal political actions, and implications moving forward.
Share information about Alabama's COVID-19 response.

CEU: 1.0 - Health Law and Compliance
Apps are Rapidly Transforming access to Health Information

Anupriyo Chakravarti
Gretchen Simmons, MHA, RHIA
Linda Kloss, MA, RHIA

One of the lasting effects of the COVID-19 pandemic will be the use of mobile apps as a tool for patients' to access their health information. The Office of the National Coordinator for Health IT (ONC) has advocated for supporting patient access through the use of applications (apps) and application programming interfaces. It has taken COVID-19 to really accelerate adoption and provide a dramatic demonstration of their value in transforming Release of Information.

In this presentation, participants will learn from case studies of health systems that implemented the ROI app prior to and as a rapid response to COVID-19 workflow changes. This presentation will highlight essential technical, integration, security, and functionality requirements for an ROI app and how it is being integrated into portals and workflows. The benefits for patients and for health systems will be described and supported by data.

The use cases for ROI apps are expanding to include vetted attorney groups and other authorized users. Apps are an essential element in the digital transformation of ROI systems and services. This is one COVID response that is here to stay.

Learning Objectives At the conclusion of this education session, participants will

  • Understand the federal policy environment encouraging the use of apps to improve access and disclosure of protected health information
  • Describe how ROI Apps enable secure and well authenticated requests and release while improving customer service, productivity and cost management
  • Discuss the ways in which ROI Apps 'saved the day' during health system responses to COVID and how their value will be further expanded beyond the pandemic
  • Review the technology, standards, privacy and security requirements for release of information apps

CEU: 1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security

Are You Prepared? Life After COVID-19: A Cybersecurity Risk Perspective

Renita M. Rhodes

The COVID-19 pandemic has had significant effects on businesses worldwide, forcing millions of companies to shut down normal business operations and implement telecommuting for their personnel. This presentation will discuss the cyber and business continuity issues organizations faced and continue to encounter throughout this pandemic, such as:
  • IT Infrastructure and Security Risks
  • Telecommuting and increased risks for hacking and data loss
  • The Human Factor
  • Third-Party Video Conferencing Risk

CEU: 1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security
An Introduction to the Cancer Registry and Becoming a Certified Tumor Registrar (CTR)

Leila Edwards, MSHI, CTR

  • Define what a cancer registry is, its purpose, and its importance
  • Define what a cancer registrar is and their responsibilities
  • Define the different types of registries
  • Define abstracting, coding, quality and follow-up
  • Becoming a CTR: Explain eligibility requirements to sit for the CTR examination through NCRA
  • Discuss career opportunities for cancer registrars

CEU: 1.0 -Informatics, Analytics, and Data Use
Benefits of Hospital Palliative Care

Gregory Ayers, MD

Palliative care is a benefit to both patients and the facilities that provide their care. A properly implemented palliative care program is able to improve patient and family satisfaction through expert symptom management, coordination of care, and trained communication skills. Facilities will also see a positive impact on their bottom lines by improvements in ICU and overall length of stay, cost avoidance, decreased 30-day readmission rates, and an additional revenue stream.

  • Outline the scope of Palliative Care and how it compares to hospice
  • Describe the various ways that Palliative Care benefits patients and their families
  • Discuss the many ways a properly supported Palliative Care program benefits a hospital/hospital system

CEU: 1.0 - Revenue Cycle Management
Do You Have Access?

Ralph Morrison, RHIA

Have you heard about AHIMA ACCESS? ACCESS features many dynamic communities, including communities focused on leadership paths, career mobility, professional interests, and more. You can join as many as you like. Learn how this new exciting platform can ACCELERATE your career and professional life.

CEU: 1.0 - Organizational Management and Leadership
How to Prepare Your HIM Resources For an Unpredictable Future

Bill Wagner, CHPS, CPCO

The HIM universe has changed. Traditionally, patient volume was very predictable and rarely fluctuated, making it easy to design a coding team to manage the chart flow. Coding updates were annual and very manageable. 2020 brought COVID-19, and suddenly caused massive reductions in elective surgeries, chronic care, ER visits, and other outpatient encounters. HIM and Revenue Cycle leaders experienced formidable challenges managing their coding staff during unpredictable patient volumes and service needs. How will you ensure your revenue cycle team is better prepared in the event of another sudden disruption or challenge? You need to be ready to meet any future needs head-on by creating staff flexibility and workflow redundancy. To reach the best solution for your organization, you must think outside the box and cast away your traditional mentality of the coding process and strategy.

This session guides attendees through multiple strategies and techniques to prepare for a future of unexpected fluctuations in workload and patient types. The speaker will review the experiences of four revenue cycle and HIM experts from large healthcare systems who participated in a panel discussion for this presentation. The experts each shared their challenges they faced during the pandemic, how they handled those challenges, and their advice for how to be prepared for the next unknown challenges. You will hear real world examples of how they implemented new, creative strategies to address the unique needs of their organization. These strategies include new concepts on cross-training opportunities, cross-functional cooperation, innovative training techniques, and the need for third-party partnerships. The session also includes their advice for creating an agile, flexible workforce that can adapt to the increased challenges to your healthcare infrastructure for 2021 and beyond.

Learning Objectives:

Audience members will understand how to Revenue cycle leaders must prepare for unpredictable changes on the horizon such as regulatory changes, technological advancements, reimbursement shifts, acquisitions, ICD-11, and SDOH.

  • Assess current revenue cycle processes to identify opportunities for existing staff and develop a plan to address the challenges in the most cost-effective manner
  • Highlight recommendations for creating coding team flexibility to prepare for future and unpredictable changes in workflow.
  • Leverage the talent and resources from cross-functional departments to increase your ability to manage unexpected changes and challenges
  • How to maximize the untapped advantages of a remote workforce
  • The value of strategic partnerships

CEU: 1.0 - Organizational Management and Leadership
HIPAA Policy and Enforcement Updates

Sarah West, MA, JD

Learn about OCR's recent HIPAA policy decisions OCR's investigation process OCR's most recent enforcement action.

CEU: 1.0 - Health Law and Compliance
Information Blocking and HIPAA: Road to Compliance


MRO’s expert, Rita Bowen, analyze the Information Blocking rule with a focus on HIPAA. Attendees will be immersed in a discussion around critical aspects of the rule and explore ways to operationalize its requirements to achieve compliance. Furthermore, they will walk away with tips and strategies to take back to their organizations to guide planning efforts for success.

CEU: 1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security

Is There a Business Case for CAC and CDI Technologies? A Thought Leadership Presentation

Kristi Fahy, RHIA

The key to successful coding and CDI programs boils down to three things: accuracy, productivity, and analytics. But the truth is, these programs are juggling a number of priorities and the path to success isn't quite that simple.

In this fast-paced thought leadership presentation, the audience will learn why the latest CAC/CDI technologies are finally living up to the promise of improved coding accuracy, streamlining workflow, ensuring appropriate reimbursement, and providing leadership teams the data necessary for continuous program improvement.

Computer-assisted coding and CDI technologies have been around for over a decade but with the addition of the latest artificial intelligence and machine learning technologies, CAC/CDI solutions have the power to take coding and CDI programs to the next level.

Attendees will be presented with some of the latest CAC/CDI results, the elements used to build a solid business case and determine the possible return on investment for their organization.

Presentation Objectives:
  • The audience will understand the impact that coding and CDI programs have in the current healthcare landscape and why these programs? success is paramount.
  • The audience will learn where the areas of opportunity for accuracy and productivity lie deep within manual processes and why automating these processes generates improved outcomes and a return on investment.
  • The audience will learn how CAC/CDI technologies automate these processes and what is working in the background to ensure nothing slips through the cracks.
  • The audience will learn the factors that can be used to develop a business case, displaying the ways in which these technologies bring a return on investment.

CEU: 1.0 - Evolving Topics
Keeping Up with COVID-19 Coding

Melissa Koehler, RHIA, CHDA, CDIP, CCS, CCS-P
AHIMA Approved ICD-10-CM/PCS Trainer

This session will outline ICD-10-CM/PCS and CPT codes related to COVID-19 and their respective guidelines from the beginning of the pandemic through current state. Attendees will learn how coding COVID-19 cases has morphed since the SARS-CoV-2 outbreak began and how to properly code the virus and its related signs, symptoms, manifestations, sequelae, and history.

CEU: 1.0 - Data Structure, Content, and Information Governance
Navigating the World of E-Discovery: Ethics, Sanctions and Spoliation

Jim Hoover

As the volume of digital information continues to grow, the scope of electronic medical records management has expanded exponentially and is an increasingly critical issue for healthcare providers, particularly as it relates to providing secure storage, access and retrieval of records. This presentation will discuss current technology platforms, legal requirements, policy considerations and review how to respond to e-discovery requests.

CEU: 1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security
Open Notes Basics, Research and Practice

Sara Jackson, MPH
Catherine DesRoches, DrPH

CEU: 1.0 - Evolving Topics

Optimize Health Care Revenue Cycle Operations with Robotic Process Automation (RPA)

Patricia Bounds

Robotic Process Automation (RPA) has proven to be an important technology for the automation of manual processes. Organizations that have implemented have reduced costs by 30-70% depending on processes deployed. According to Becker's Hospital CFO Report, some organizations have increased their team capacity from 35 to 200%, so they can focus on higher priority, problem-solving tasks.

This advanced technology helps hospitals to streamline operations, reduce the time to complete tasks, improve financial performance, and lower labor costs. It is easily used for common tasks that can be replicated, like manual data entry, queries, cutting and pasting. Bots can also be trained to automate more complex tasks including denials management, authorization management, claim edit resolution, and other processes, including:

- Gathering information from websites and other applications to integrate information directly into the HIS and submit pre-authorizations - Correcting eligibility mistakes including Government Managed Care eligibility

- Responding to payor denials by generating online appeals automatically

- Automating simple billing edit resolution


- Understand the benefits of implementing RPA

- Assess whether to build or buy your own RPA platform

- Identify efficiencies from RPA

- Understand how workflow tools and performance analytics can improve the experience with RPA

CEU: 1.0 - Revenue Cycle Management
Patient Identity – Developing a Panache for the Match

Adele Allison, BSPS
SS&C Health

21st century healthcare is working to become more and more connected, particularly as interoperability grows. Nevertheless, the issue of patient identity remains a critical industry hurdle that can turn good intentions into patient risk and even harm in addition to unforeseen costs to correct and mitigate errors. Some of the sharpest minds in the country are hard at work addressing inaccuracies in patient identity and matching. Join us for this informative session as we explore various approaches including unique patient identifier (UPI), use of algorithms, blockchain distributed ledger technology, emerging standards and digital ID. We will the problem with healthcare identity in a budding digital health world, as well as the pros and cons various approaches to help you develop more panache for the match. By the end of the presentation, attendees will be able to:
  • Explain the role of patient identity and matching in connected healthcare.
  • Differentiate the various approaches to patient matching, including UPI, algorithms, blockchain, and digital ID.
  • Follow key initiatives underway to address patient identity and matching.

CEU: 1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security
Population Health Workforce: What Skill Sets do HIM Professionals Need?

Shannon Houser, PhD, MPH, RHIA, FAHIMA
Lakesha Kinnerson, MPH, RHIA, CPHQ

Transitioning from individual patient health to focusing on Population Health, the roles, and responsibilities of health information management (HIM) professionals should also be explored and redefined. The population health focus has created emerging trends and professions, and increased demand and opportunities in the population health related workforce. It is important for HIM professionals to understand information related to population health skill sets, and qualifications for HIM professionals entering the population health workforce.

AHIMA Foundation Research Network Population Health Workgroup conducted a study to assess the skill sets and workforce qualification for HIM professionals in population health related jobs. This presentation will discuss the results of the study.

Learning Objectives: At the end of this presentation, participants will be able to:

  • Understand the skill sets of population health for HIM professionals.
  • Identify gaps within HIM skill sets when practicing in population health related workforce.
  • Develop strategy for continuous improvement of HIM skill sets in population health workforce.
  • Bridge the disconnection of population health skill sets requirements in HIM education and practice.

CEU: 1.0 - Organizational Management and Leadership

Psychological Safety: What It Is and Why it is Critical to Successful Teams

Michelle Knuckles, RHIT
University of Utah Health

Brian Young, Ph.D.
University of Utah Health

  • Understand the definition of psychological safety
  • Learn what it means to have a 'safe' culture
    -Appreciate why it is important to have a culture of psychological safety
  • Review initiatives used by Utah Health to foster this culture of psychological safety
  • Understand how Utah Health's CCDI Team transformed their employee engagement index scores to become a high ranking engaged team, as evidenced by internal and national benchmarking
  • Identify at least one takeaway that could help increase psychological safety in a work or personal relationship

    CEU: 1.0 - Organizational Management and Leadership

Stress LESS Through Mindful Living

Keynote Speaker: Kathleen Hall, B.S., M.Div., D. Min, Ph.D.

This presentation will teach the audience research-based practices to create stress resilience, productivity, and happiness.

  • The physiological and psychological effects of stress
  • Learn stress triggers
  • Learn research-based stress reduction practices that create energy, calm, and happiness.
  • The attendees will leave this program with extensive knowledge on the implications of stress and how to build stress resilience creating greater productivity, health, and happiness.

CEU: 1.0 - Organizational Management and Leadership
The Hospital Quality Reporting World in 2021: An Overview of the CMS Final IPPS Rule for FY 2021

Vicky Mahn-DiNicola, RN, MS, CPHQ

Participants will receive a comprehensive program update for four hospital quality reporting programs discussed in the final IPPS Rule for FY 2021:
  • Hospital Readmission Reduction Program
  • Hospital Acquired Conditions Reduction Program
  • Hospital Value Based Purchasing Program
  • Hospital Inpatient Quality Reporting Program

Learning Objectives:
  • List the maximum potential financial penalties hospitals could receive in each of the four Hospital Quality Reporting Programs.
  • Identify the Hospital Quality Reporting Program where hospitals are financially rewarded for improved performance.
  • Describe how CMS identifies which hospitals will be penalized in the Hospital Acquired Conditions Reduction Program.
  • Explain how CMS will adjust readmission data due to the COVID virus in 2020. State the maximum potential financial penalties hospitals can receive in the HRRP, HACRP and HVBPP

CEU: 1.0 - Data Structure, Content and Information Governance
The New Information Blocking Rules

Howard Bogard

This session will discuss new developments in E-discovery relevant to health care providers and designated record sets (as defined by HIPAA) versus the legal medical record.

CEU: 1.0 - Information Protection: Access, Disclosure, Archival, Privacy and Security
The New Role of HIM In a Pandemic World and Beyond


It is often difficult for HIM professionals, deeply immersed in the trenches of change, to rise above day-to-day demands and envision and develop new opportunities. But that's exactly what needs to happen. When faced with the ambiguity of change, the surest way to succeed is to fully engage in driving it. Only through this proactive effort will HIM be able to redefine its role to better support emergency response and deliver greater value in tomorrow's post-COVID environment.

This session examines a new paradigm for Health Information and Records Management (HIRM) and provides practical guidance to help HIM professionals support new virtual care delivery models and remote workforces, offload the burden of low-value production work and lead the transition from traditional records management to an optimized Information lifecycle management management model. Leveraging these compelling insights, HIM professionals can establish a clear connection between their expertise and the organization's ability to improve care delivery, reduce costs and advance the management and use of information to optimize emergency response.

CEU: 1.0 - Evolving Topics

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